About Us

About Arabia Insurance Company S.A.L.

Established in 1944 and present across nine Arab countries, Arabia Insurance Company S.A.L. owes its strength to 75 years of regional expertise, locally customised solutions, and a key focus on customer centricity to meet customers’ evolving needs. Arabia Insurance Company S.A.L. has drawn its objectives over-delivering adequate coverage, proper and prompt claims handling, product development and the latest technical updating. The core of Arabia’s success lies in understanding individual needs and maintaining a close relationship with customers.

Our promise to our customers is in our name: 'Now' is clear, innovative and accessible. This means clear, relevant information, easy-to-use online tools and fast service from people who respect your time. Our products are designed to be comprehensive and benefit-rich.

Now Health International is a global business with its headquarters in Hong Kong and regional service centres in Hong Kong, Shanghai, Dubai, Singapore, Jakarta, Malta and the United Kingdom.

In July 2015, Now Health's investor acquired Best Doctors Insurance, a major medical insurance provider with distribution throughout Latin America, the Caribbean and Canada.

The combination of the two businesses creates one of the largest independent IPMI providers in the world, with 12 sales/service offices, 125,000+ members, 370+ staff and 5,000+ distribution partners.

Corporate Social Responsibility

We are aware of the impact that printing and shipping have on the environment. We ask our customers not to print their plan documents. The items we do need to print, including our membership cards, will be produced using sustainable materials.

At Now Health we don’t just care for our clients, we also care for the environment. We leverage our digital capabilities to encourage our members to ‘Go Green’ and access their plan materials online rather than on paper.

Vision

Live Healthier • Live Happier

Mission

To disrupt the health and well-being landscape by empowering our members to proactively manage their journey to wellness and better health.
We achieve this through meaningful global partnerships, innovative new technologies and a long-term approach to health and wellbeing management.

Values

We continually strive to find new and better ways of working.

We pursue excellence in everything we do.

We treat people with compassion and respect.

We create a culture of winning for our customers, our partners, and our employees.

Why choose us

Exceptional service

We understand what matters to you and we make sure you only get the best international health care.

Quick and hassle-free claims process

Submit your claims online or via our mobile app.

Simple and transparent

We make it easy for you to find information, access a medical provider, and make a claim.

24/7 multilingual customer care and support

We have in-house service teams located in the United States and all around the world, ready to help whenever you need it.

Extensive network and International Cover

As a truly global health insurance company, we provide you with a very comprehensive health insurance plan that has access to a network of over 1 million medical facilities and physicians worldwide.

Highly Specialized

Now Health is a specialist international health insurance provider focused on worldwide cover. Because we do one thing, our staff are experts in local markets and global health cover.