RSADirect is not a registered company but the Direct Personal Line Internet channel developed by Royal & Sun Alliance Insurance (Middle East) BSC(c) If you need to know more about RSA UAE, please click here. Conditions of Use and Privacy Policy are explained here. Kindly read them carefully.

POLICY ISSUANCE

CANCELLATIONS & REFUNDS
• You can cancel your policy at any stage. To do this you are required by law to provide evidence that your vehicle has been de-registered or insured elsewhere.
• RSA reserves the right to cancel your policy if we do not receive your premium.
• If no claim is made or will arise, RSA will give you a refund on your premium for any remaining period of cover subject to an administration fee.
• If a claim is made or will arise that cannot be recovered from a third party, we are unable to give you a refund on your premium.
• You refund will be ready within seven working days of submitting the required documents.

DELIVERY
Upon receipt of premium from you, RSA will email your original insurance policy schedule and policy wordings within one working day. You can also request for hard copies of the policy and booklet if needed.